Terms & Conditions

Welcome to Edukop. This document is an electronic record in terms of Information Technology Act, 2000 and published in accordance with the provisions of Rule 3 ) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of Edukop marketplace platform - www.Edukop.com (hereinafter referred to as "Platform")

The Platform is owned by Spundan Consultancy & IT Solutions Pvt Ltd, having its registered office at 3rd Floor, Sai Ram Plaza, 315, 63, Mangal Nagar Road, Vishnu Puri Colony, Indore, Madhya Pradesh 452001, India.

Your use of the Edukop and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Edukop including the applicable policies which are incorporated herein by way of reference. By mere use of the Edukop, You shall be contracting with Spundan Consultancy & IT Solutions Pvt Ltd, the owner of the Platform. These terms and conditions including the policies constitute Your binding obligations, with Edukop.

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on Platform by providing data while registering on the Platform as Registered User. The term "Edukop","We","Us","Our" shall mean Spundan Consultancy & IT Solutions Pvt Ltd and its affiliates.

When You use any of the services provided by Us through the Platform, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. You shall ensure to review these Terms of Use periodically for updates/changes. Your continued use of the Platform following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Platform. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Edukop Policies including but not limited to Privacy Policy as amended from time to time.

1. User Account, Password, and Security:

If You use the Platform, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete, We shall have the right to indefinitely suspend or terminate or block access to your membership on the Platform.

You agree to

• immediately notify Edukop of any unauthorized use / breach of your password or account and
• ensure that you exit from your account at the end of each session.

2. Services Offered:

Edukop provides a number of Internet-based services through the Platform. One such Service enables Users to purchase books and stationery (collectively, "Products"). The Products can be purchased through the Platform through various methods of payments offered. The sale/purchase of Products shall be additionally governed by specific policies of sale, like cancellation policy, exchange policy, return policy, etc. (which are found on the FAQ tab on the Platform and all of which are incorporated here by reference). It is clarified that at the time of creating a return request, users are required to confirm (via a check box click) that the product being returned is unused and has the original tags intact. If the product returned by the user is used, damaged or if the original tags are missing, the user’s return request shall be declined, and the said product shall be re-shipped back to the customer. In the event that the return request is declined, the user shall not be eligible for a refund, and Edukop assumes no liability in this regard. Further, in the event that the user fails to accept the receipt of the said re-shipped product, the user shall continue to be not eligible for a refund, and Edukop assumes no liability with respect to the return or refund for the said re-shipped product. In addition, these Terms of Use may be further supplemented by Product specific conditions, which may be displayed with that Product.

Edukop does not warrant that Product description or other content on the Platform is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.

3. Platform for Transaction and Communication:

The Users utilize to meet and interact with one another for their transactions on the Platform. Edukop is not and cannot be a party to or control in any manner any transaction between the Edukop Users. Henceforward:

• All commercial/contractual terms are offered by and agreed to between Buyers and Sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Edukop does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Sellers.
• Edukop does not make any representation or Warranty as to specifics (such as quality, value, salability, etc) of the products or services proposed to be sold or offered to be sold or purchased on the Platform.
• Edukop is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers. Edukop cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the Platform.
• At no time shall Edukop hold any right, title or interest over the products nor shall Edukop have any obligations or liabilities in respect of such contract entered into between Buyers and Sellers.
• The Edukop is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. Edukop is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer. At no time shall Edukop hold any right, title or interest over the products nor shall Edukop have any obligations or liabilities in respect of such contract. Edukop is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.
• Pricing on any product(s) as is reflected on the Platform may due to some technical issue, typographical error or product information published by the seller may be incorrectly reflected and in such an event the seller may cancel such your order(s).
• You release and indemnify Edukop and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Edukop and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts on that behalf, Edukop cannot take responsibility or control the information provided by other Users which is made available on the Platform.

4. User Conduct and Rules on the Platform:

You agree, undertake and confirm that Your use of the Platform shall be strictly governed by the following binding principles:

• You shall not host, display, upload, modify, publish, transmit, update or share any information which:

• belongs to another person and to which you do not have any right to
• is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever
• is misleading in any way
• involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming"
• promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous
• infringes upon or violates any third party's rights including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity
• contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page)
• provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses
• contains video, photographs, or images of another person (with a minor or an adult).
• tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Platform or solicits passwords or personal identifying information for commercial or unlawful purposes from other users
• interferes with another USER's use and enjoyment of the Platform or any other individual's User and enjoyment of similar services
• infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products
• violates any law for the time being in force
• threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation
• shall not be false, inaccurate or misleading
• shall not create liability for us or cause us to lose (in whole or in part) the services of Our internet service provider ("ISPs") or other suppliers

• A User may be considered fraudulent or loss to business due to fraudulent activity if any of the following scenarios are met:

• Users doesn't reply to the payment verification mail sent by Edukop
• Users fails to produce adequate documents during the payment details verification
• Misuse of another User's phone/email
• Users use invalid address, email and phone no.
• Overuse of a voucher code
• Use of a special voucher not tagged to the email ID used.
• Users returns the wrong product
• Users refuses to pay for an order
• Users involved in the snatch and run of any order
• Miscellaneous activities conducted with the sole intention to cause loss to business/revenue to Edukop
• User with a very high return rate
• Repeated request for monetary compensation for fake/used order

• Edukop may cancel any order that classifies as 'Bulk Orders'/'Fraud orders' under certain criteria at any stage of the product delivery. An order can be classified as 'Bulk Order'/'Fraud Order' if it meets with the below mentioned criteria, and any additional criteria as defined by Edukop:

• Products ordered are not for self-consumption but for commercial resale
• Multiple orders placed for the same product at the same address, depending on the product category.
• Bulk quantity of the same product ordered
• Invalid address given in order details
• Any malpractice used to place the order
• Any promotional voucher used for placing the 'Bulk Order' may not be refunded
• Any order paced using a technological glitch/loophole.

• You shall not use the Platform for any unlawful and fraudulent purposes, which may cause annoyance and inconvenience and abuses any policy and rules of the company and interrupt or causes to interrupt, damages the use by other Users of Edukop.
• You shall not use any false e-mail address, impersonate any person or entity, or otherwise mislead Edukop by sharing multiple addresses and phone numbers or transacting with malafide intentions.
• You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Platform. We reserve Our right to bar any such activity.
• You shall not attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform or to any server, computer, network, or to any of the services offered on or through the Platform, by hacking, password "mining" or any other illegitimate means.
• You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity
• You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.
• From time to time, You shall be responsible for providing information relating to the products or services proposed to be sold by You. In this connection, You undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such products or services so as to mislead other Users in any manner.
• You shall not engage in advertising to, or solicitation of, other Users of the Platform to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Platform or related to us.
• The Content posted does not necessarily reflect Edukop views. In no event shall Edukop assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Platform. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information.
• Edukop hereby disclaims any guarantees of exactness as to the finish, appearance, size, color etc., of the final Product as ordered by the User. Edukop Return Policy offers you the option to return items purchased on Edukop within the return period (Please read the Product Detail Page to see the number of days upto which a product can be returned, post-delivery).

5. Contents Posted on Platform:

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork (collectively, "Content"), is a third party user generated content and Edukop has no control over such third party user generated content as Edukop is merely an intermediary for the purposes of this Terms of Use. Such Content will become Our property and You grant us the worldwide, perpetual and transferable rights in such Content. We shall be entitled to, consistent with Our Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the Content You provide.

You may use information on the products and services purposely made available on the Platform for downloading, provided that You

• do not remove any proprietary notice language in all copies of such documents,
• use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media,
• make no modifications to any such information, and
• do not make any additional representations or warranties relating to such documents.

6. Disclaimer of Warranties and Liability:

All the materials and products (including but not limited to software) and services, included on or otherwise made available to You through Platform are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the foregoing paragraph, Edukop does not warrant that: Platform will be constantly available, or available at all or The information on Platform is complete, true, accurate or non-misleading.

All the Products sold on Platform are governed by different state laws and if Seller is unable to deliver such Products due to implications of different state laws, Seller will return or will give credit for the amount (if any) received in advance by Seller from the sale of such Product that could not be delivered to You. You will be required to enter a valid phone number/email while placing an order on the Platform. By registering Your phone number/email with us, You consent to be contacted by us via phone calls and/or SMS notifications and email, in case of any order or shipment or delivery related updates. We will not use your personal information to initiate any promotional phone calls, email or SMS.

7. Selling:

As a registered seller, you are allowed to list item(s) for sale on the Platform in accordance with the Policies which are incorporated by way of reference in this Terms of Use. You must be legally able to sell the item(s) you list for sale on the Platform. You must ensure that the listed items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics and pictures that describe your item for sale. All listed items must be listed in an appropriate category on the Platform. All listed items must be kept in stock for successful fulfilment of sales. The listing description of the item must not be misleading and must describe the actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the Buyer. You agree not to list a single product in multiple quantities across various categories on the Platform. Edukop reserves the right to delete such multiple listings of the same product listed by you in various categories.

8. E-Platform for Communication:

You agree, understand and acknowledge that Edukop is an online platform that enables you to purchase products listed on the Platform at the price indicated therein at any time. You further agree and acknowledge that Edukop is only a facilitator and is not and cannot be a party to or control in any manner any transactions on Edukop.

9. Indemnity:

You shall indemnify and hold harmless Edukop, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

10. Trademark, Copyright and Restriction:

Platform is controlled and operated by Edukop and products are sold by respective Sellers. All material on Platform, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Edukop is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other Edukop or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause. It is expressly clarified that You will retain ownership and shall solely be responsible for any content that You provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of Our various Service. However, We reserve the right to use/reproduce any content uploaded by You and You agree to grant royalty free, irrevocably, unconditionally, perpetually and worldwide right to Us to use the content for reasonable business purpose.

11. Return and Refund Policy:

Returns and Refunds is the scheme provided by various sellers listed on "Edukop's" website available at www.edukop.com or the mobile application under the brand name "Edukop” (collectively “Platform”), in relation to specific products. Returns, refund and exchange policy gives you an option to return, or exchange items purchased on the Platform, for any reason within the specified return/exchange period, as detailed on the product details page. However, the return/exchange shall be eligible for products that are in good condition, as may be determined by Edukop.

What can I return?

You may request returns for most items you buy from sellers and suppliers listed on the Platform that are within the return window. However, products that are explicitly identified as 'not returnable' on the product detail page cannot be returned. Products which are identified as 'returnable' are eligible for return with the conditions as specified in the product description page and this policy. At the discretion of the Platform, Products sold under any offer, promotion or discount may not be returned. All returns are subject to the details provided in the product description page and other Sections of this policy.

In case you have purchased a product with which a free product is delivered, and you raise a request for return the main product. Further, a product which forms a part of a package of other products, you must return all products that form part of the package to process the refund.
In circumstances where you return an extra or a different product, Edukop will not be accountable for misplacement or replacement of such product and will not be responsible for its delivery back to you.

What are the return options?

Certain products on Edukop will have two return options available: (a) Wrong/Defect item return option, and (b) all return option. If a product does not have the above-mentioned options for return, the return option available for the Product in the product description page will be applicable. All return options are subject to the product being identified as returnable in the product description page.

What is the Wrong/Defect item return option and all return options?

Edukop provides an 'all return option' to its users, wherein users will be able to enjoy certain privileges on a specific product for payment of a premium on the product cost. Features of an all return option are as follows:

• The user will be allowed to return/refund an already purchased product.
• The user will be eligible to return the specific product for reasons other than the product being wrong or damaged.
• The all return option is available only for specific products.

For users not availing an all return option, shall be eligible for a 'Wrong/Defect item return option'.
If you opt for the Wrong/Defect item return option:

• The user will be allowed to return/refund an already purchased product.
• The user will be eligible for return/refund of the product if the product received is defective, damaged, wrong or incomplete due to seller's fault or if the user has received the wrong product.

Will my return be free of cost?

If you have opted for an all return option, you may return the product free of cost no matter what the reason.

If you have opted for the Wrong/Defect return option, you may return the product free of cost if fault with the product lies with the supplier. The following are the faults which lies with the supplier:

Return Reason Category	Actual Return Reason
Wrong Product	Wrong Size Delivered
	Same product in different colour
	Completely different product from the product shown
Defective Product	Product is dirty or with stains
	Product is broken
	Product is torn
Received incomplete product	Part of the product is missing
	Less quantity than ordered

How to return items?

You can return the products purchased on the Platform within the specified return/exchange period provided on the product description page. To return a product, please follow the steps mentioned below:

• If a product is eligible for return, the user will be able to initiate the return request under the 'My Orders' section.
• Create a 'return request' under the 'Order Detail' section on the Platform and follow the instructions provided on the Platform.
• After the 'return request' has been raised, Return ID will be generated by Edukop.
• In case you purchase multiple products in a single order, return requests for individual items can also be raised.
• Once a return request is raised, Edukop shall analyse the request and accordingly process the request internally. All return / exchange claims shall be subject to Edukop's discretion.
• If you have scheduled a pick-up for returning the product, please keep the items ready to be picked up by the delivery partners.
• Please keep the product in the original manufacturer's packaging, all tags should be intact and warranty card, if any, should also be placed with the product.
• At the time of pick up, our delivery partner may conduct a quality check on the product to ensure the product meets the criteria specified under return guidelines. If the product fails such a quality check, the product shall not be returned, and no refund shall be made against such product.
• Further, on receipt of returned product, the product shall undergo a quality check. If the product returned in an acceptable condition, as determined by Edukop at its sole discretion, the refund shall be initiated, otherwise the product will be re-shipped to you, at your cost, and no refund shall be initiated.

What are the return guidelines?

• Must be in its original condition with all the packaging including brand/manufacturer's box/packaging, tags and other accessories intact;
• Must not be damaged in your possession;
• Must be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/return.
• Must not be used or altered;
• Must be the same product that was delivered to you.

Further, name/ image/ brand/ serial number/ article number/ bar code of the returned product should match the records of Edukop. Any additional conditions provided in the product details against each product shall be applicable as well.

Further:

• Your address and the item that you wish to return must be eligible for return.
• If the return is not eligible for pickup, a return option will not be available
• Once the return is received, you will be provided with a Refund, as requested.
• No return shall be accepted if any, is missing while return of product.
• The products available on the Platform are usually returnable within 7 days of delivery. However, specific details in relation to each products are mentioned in the product description. Further, a product which has been returned/exchanged cannot be returned/exchanged again.

How will I get my refund?

• Refund will be credited to the same source of payment from which payment was received, after deducting the cost of return (where applicable), once returned is received.
• If you desire to return a product, then you shall be entitled to receive only the amount actually paid by you for the purchase of the product.
• In the event any product is returned, then any offer, promotion, discount applied to such product shall be forfeited.
• If you have made the payment through your bank account, the refund will be credited to the same bank account from which payment was received after deducting the cost of return (where applicable), once the return is received.
• If you have made the payment as cash on delivery, you will be asked to provide us with your bank account details and the refund amount will be credited to the bank account details provided by you. Edukop shall not be liable to you in case incorrect bank account details have been provided by you.
• In case of any discrepancies regarding receipt of refund amount, Edukop may request for additional information such as bank statement or any other relevant document.

When will I get my refund?

Following are the processing timelines after the product is received by us or when the seller notifies us of the receipt of the products.

Refund Method	Refund Time Frame
Credit Card, Debit Card, Net Banking, UPI Linked Bank Account	3-7 Business Days
Cash on Delivery (Refund to Bank Account in the event that the conditions for Instant Refund mentioned below are not met)	3-7 Business Days after updating the bank account details

12. Shipping Policy:

Product will be shipped within 24 hours. The shipping amount will be charged as per the creating order.

13. Limitation of Liability:

In no event shall Edukop be liable for any indirect, punitive, incidental, special, consequential damages or any other damages resulting from:

• the use or the inability to use the Services or Products
• unauthorized access to or alteration of the user's transmissions or data
• breach of condition, representations or warranties by the manufacturer of the Products
• any other matter relating to the services including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Platform or Service. Edukop shall not be held responsible for non-availability of the Edukop during periodic maintenance operations or any unplanned suspension of access to the Edukop. The User understands and agrees that any material and/or data downloaded at Edukop is done entirely at Users own discretion and risk and they will be solely responsible for any damage to their mobile or loss of data that results from the download of such material and/or data. To the maximum extent that is permissible under law, Edukop’s liability shall be limited to an amount equal to the Products purchased value bought by You. Edukop shall not be liable for any dispute or disagreement between Users.

14. Termination:

Edukop may suspend or terminate your use of the Edukop or any Service if it believes, in its sole and absolute discretion that you have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms of Service or anyway otherwise acted unethically. Notwithstanding anything in this clause, these Terms of Service will survive indefinitely unless and until Edukop chooses to terminate them.

• If You or Edukop terminates your use of the Platform or any Service, Edukop may delete any content or other materials relating to your use of the Service and Edukop will have no liability to you or any third party for doing so. However, your transactions details may be preserved by Edukop for purposes of tax or regulatory compliance.
• Edukop may unilaterally terminate Your account on any event as mentioned in the Terms Of Use. Any credits earned through loyalty or referral program, Edukop credit and pending refunds if any will be forfeited in such case. Returns/Refund for such Users shall be at the sole discretion of Edukop.
• If You use any false e-mail address or use the portal for any unlawful and fraudulent purposes, which may cause annoyance and inconvenience and abuses any policy and rules of the company or mislead Edukop by sharing multiple address and phone numbers or transacting with malafide intentions then Edukop reserves the right to refuse access to the portal, terminate accounts including any linked accounts without notice to you.

15. Jurisdictional Issues/Sale in India Only:

Unless otherwise specified, the material on the Platform is presented solely for the purpose of sale in India. Edukop makes no representation that materials in the Platform are appropriate or available for use in other locations/Countries other than India. Those who choose to access Platform from other locations/Countries other than India do so on their own initiative and Edukop is not responsible for supply of products/refund for the products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.

16. Governing Law:

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation here to shall be subject to the exclusive jurisdiction of courts, tribunals, fora, applicable authorities at Indore. The place of jurisdiction shall be exclusively in Indore.

17. Contacting the Seller:

At Edukop, we are committed towards ensuring that disputes between Sellers and Buyers are settled amicably by way of the above dispute resolution mechanisms and procedures. However, in the event that You wish to contact Edukop about the seller, You may proceed to do so by clicking on the seller name on the product listing pages. Alternatively, You may also reach out to customer support in our app.

18. Disclaimer:

You acknowledge and undertake that you are accessing the services on the Platform and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through Edukop. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between You and the sellers or manufacturers of the products. We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on Platform. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. At no time shall any right, title or interest in the products sold through or displayed on Platform vest with Edukop nor shall Edukop have any obligations or liabilities in respect of any transactions on Platform.

19. Cart Notification

You understand that, in the event selected products in your cart are out of the inventory, Edukop provides you an option in your cart to select the product of another seller, You understand that price of the product by another seller may differ.

20. Multiple Sellers

You understand that products of a particular style may be sold on the Platform by multiple sellers and the product price on the listing page of the Platform, may not always reflect the lowest price for that particular style. This is because the seller whose price is displayed on the list page is selected based on the application of a number of parameters and price is only one such parameter. However, once you land on the product display page on the Platform for a specific style, You will have access to the price offered by all sellers on the Platform for the relevant style.